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Yamal start of registration. Yamal airline

Yamal is a regional airline providing passenger services in the Yamal-Nenets Autonomous Okrug and in the Tyumen Region. For almost 20 years of operation, the company has significantly expanded the initial geography of flights and offers passengers regular flights within Russia, as well as to some countries of the near and far abroad. In addition, there are charter flights from base airports. A high level of service, affordable prices for popular destinations, round-the-clock remote service and a convenient personal account Yamal - this is what customers choose this airline again and again.

Personal account features

Passengers who registered their personal Yamal account have already been able to appreciate the convenience and simplicity of the service. Thanks to the existing account, you can get the following services:

  • Issuing an electronic ticket in a simplified way.
  • View current and completed orders.
  • Adding data about passengers on whom booking is made for quick selection when ordering.
  • Adding bank details for convenient payment when purchasing tickets.
  • Change of personal data used for booking tickets.
  • Contact support.
  • Changing the current password from the account.

Registration and login to your personal account

Registration of an account on the airline's website is carried out online at http://book.yamal.aero/oxygen/privateOffice. To complete it, you will need to fill out a short questionnaire containing several main points: full name, email address and desired password. After filling in, you must enter the code from the picture and click the "Register" button. An email containing a link to activate your account will be sent to the specified email address within a few minutes. After going through it, the entrance to your personal Yamal account becomes available.

You can recover your account password by selecting the "Forgot password" tab on the login page of your personal account or by following the link

Yamal Airlines carries baggage in the aircraft cabin and in the hold. Each class has its own norms for free transportation.

How many kg can I carry as baggage for free?

For Yamal Airlines, the baggage allowance is baggage, the size of which does not exceed 203 cm by the sum of 3 parameters. The weight of such baggage should not exceed:

  • economy class - 20 kg;
  • business class - 30 kg.

What sizes of hand luggage is free of charge?

Yamal Airlines carries hand luggage only when purchasing a separate seat in the aircraft cabin. In this case, the weight of the baggage must not exceed 80 kg. A passenger can have a bag with a size of 55 x 40 x 20 cm, the weight of which does not exceed:

  • economy class - 5 kg / 1 seat;
  • business class - 10 kg / 2 seats.

Can animals be transported?

Yamal Airlines carries out animal transportation according to the following rules:

  • only 1 pet is allowed (maximum 2 of one litter in one cage);
  • when carried in the cabin, the weight of the cage and the animal must not exceed 8 kg;
  • overall dimensions of the cage 35 x 40 x 40 cm.

During transportation, you must present the following documents:

  • veterinary certificate form No. 1 issued by the city veterinary institution;
  • an international veterinary certificate issued on the basis of a veterinary certificate and registered with the veterinary service of the border control point;
  • certificate of the breeding value of the animal for export;
  • documents required by the veterinary authorities of the country of arrival or transit.

At the initial stage of its activity, Yamal Airlines was a regional carrier, covering only the Tyumen region. But over almost 20 years of its existence, the company has significantly expanded the geography of flights, offering its customers popular destinations within the country and abroad. Yamal also operates charter flights from its base airports. The company has earned the trust of customers due to its high level of service and reasonable prices.

Today, one of the important criteria for choosing the services of a particular company is the possibility of remote maintenance and the availability of online services. Therefore, the airline offers customers the opportunity to register a personal Yamal account, with which they can receive round-the-clock support and perform a number of operations with tickets.

yamal.aero - Yamal official website

Personal account features

On the official website of the airline http://yamal.aero each client has the opportunity to create a personal account, with which you can perform the following operations:

  • purchase tickets for the desired flight;
  • choose bank details to pay for tickets;
  • indicate information about passengers;
  • view the archive of orders and track existing orders;
  • receive round-the-clock assistance from the support team;
  • make changes to personal data;
  • set and change passwords for entering the office.

Work on improving the personal account is ongoing. Additions and changes are made to it, and the interface is designed in such a way that even an inexperienced user can easily perform any operations.

Registration in your personal account

To register in the personal account of the Yamal company, you need to go to the corresponding section on its website and fill out a short form. Here you need to enter personal data, including the last name and first name, as well as an email address. You must select a password that will subsequently be used to enter the account.

You should also go through a check that the user is not a robot, after which you need to click the "Register" button. Soon a registration letter with a link will be sent to the specified mail address. Going through it will confirm the creation of a personal account. It is now available for use.

Yamal: registration online

Login to your personal account

Authorization in your personal account is carried out using the email address and password that were specified during registration. If you have forgotten your password, you can use the "Forgot your password?" Link in the login window. In this case, you will need the same email address to restore access. It will receive an email with instructions on how to set a new password.

It is very important to save the mailbox specified during registration in your personal account. Without it, it is impossible to restore access to your account. It is possible to link your personal account to a mobile phone number. From a security point of view, this option is even more acceptable.

Mobile app

A number of online services can be obtained using a mobile application developed for the iOS platform. It provides the following features:

  • receive news about the airline's work;
  • find out the flight schedule;
  • find out the addresses and telephones of the company's branches;
  • book flights.

Until access to the personal account is implemented in the mobile application, it works only in information mode. However, this deficiency will soon be corrected, and it will be possible to enter your personal account from mobile devices.

Technical support

In your personal account, you can contact the support service and ask her a question of interest. In addition to this option, each client of the company can call technical support at the hotline number 8 800 23 444 02, as well as apply there by email [email protected] ... The service works around the clock, seven days a week, so problems can be solved at any time.

Security measures

When receiving personal information about a client, Yamal Airlines undertakes not to disclose it without his consent. All data can be used solely for the purpose of the carrier's professional activities. For his part, the user is obliged to take a responsible approach to choosing a password. It should be quite complex, consisting of alphabetic and numeric characters. It is also recommended to monitor the security of the email address used for registration.

Features of operations with tickets in your personal account

Using your personal account to purchase tickets makes this process more convenient and quick. To do this, you do not need to go to the airline's ticket offices, it is enough to have a computer connected to the Internet. However, each client planning to purchase tickets through a personal account should remember the following rules and features:

  • You can check-in for a flight no earlier than 20 hours and no later than 3 hours before it.
  • You cannot refuse a purchased ticket or exchange it through your personal account. To do this, you will have to visit the branch of the airline. You can return the ticket after the plane takes off only at the airport.
  • For booking a seat in the first row, you need to pay an additional 1000 rubles.
  • Purchasing tickets through a personal account is not possible for some categories of passengers (persons with disabilities, persons accompanying children without parents, persons with pets, groups of passengers of 10 or more, passengers of charter flights).
  • Baggage must be checked in at the check-in counter.

    • To check in for a Yamal flight in your personal account, you need to do the following:

    • Study the rules of the flight.
    • Fill out the form in which to indicate the passenger's surname, departure date, boarding pass number and flight number.
    • Print the coupon on a printer, then present it at the airport. If it is not possible to print it, you need to issue a ticket at the registration desk in advance (no later than 50 minutes before departure).
    • With successful check-in and a printed ticket, you can go through passport control.

      • A personal account and the possibility of online registration allow you to purchase tickets for Yamal flights in a matter of minutes. There is no need to go to the airport and stand in line. Thanks to the online service, Yamal demonstrates its desire to make service more convenient and wins the trust of customers.

Online check-in time

  • opens 24 hours before flight departure;
  • closes 3 hours before departure.

Online check-in restrictions

  • for passengers whose transportation requires special conditions of service (escorting people with disabilities, accompanying a child without parents who have paid for the "extra seat in the cabin" service, transportation of animals, etc.);
  • for passengers traveling in a group of more than 9 people;
  • for passengers of charter and rotational flights;
  • for codeshare flights with S7 Airlines;
  • for joint flights with UTair.

ATTENTION! * if you are traveling with luggage or carry-on luggage, then you need to contact the check-in counter to drop off your luggage or get a tag for your carry-on luggage, even if you have registered online. Airports available for online check-in Anapa, Yekaterinburg, Moscow (Domodedovo) **, Nizhnevartovsk, Noyabrsk, Novy Urengoy, Salekhard, Sochi **, Tyumen **, Khanty-Mansiysk, Krasnoyarsk, Belgorod, Irkutsk, Krasnodar, Mineralnye Vody, Nadym, St. Petersburg, Simferopol, Samara, Ufa, Novosibirsk ** except for flights departing outside the Russian Federation.

Booking comfortable seats

The cost of booking a first-row seat in the economy class cabin, located after the business class cabin, is 1000 rubles.

In a number of areas, the cost of the service is from 1500 rubles.

Services "Choosing a place on the site", "Choosing a seat by the window"

The cost of the service "Selecting a place on the site" varies from 300 rubles. The cost of the service "Choosing a seat by the window" from 500 rubles. The window seat selection service is not available to passengers transporting animals in the aircraft cabin.

In case of a voluntary change in the terms of the air carriage agreement, or a voluntary refusal of the passenger from carriage, the refund of funds paid for the services "Choosing a seat on the site", "Choosing a seat by the window" is not made.

Involuntary refund of the cost of the services "Choosing a seat on the site", "Choosing a seat by the window" is made in cases of forced refusal of the passenger from transportation, as well as in cases of impossibility to provide services on board the aircraft.

To make a forced refund of the fee for the service of choosing a seat on the website, the passenger must apply for a refund of the fee for refunding the cost of the service by e-mail:.

Fill the form

Fill out the form on this page of the site. Please provide your surname or PNR number, departure date and flight number.

Print your boarding pass

The boarding pass must be printed out and taken with you to the airport. If for some reason you were unable to print your boarding pass, please contact any of the check-in counters for your flight at the airport, but no later than 50 minutes before the flight departure.

Passport control

Upon arrival at the airport, you do not need to contact the check-in counter. You can go to passport control.

Please note that we recommend using any browser of the latest or penultimate version for web registration. The application may not work properly when using other browsers. If, after completing the web registration procedure, you need to change or return your ticket, please contact the representative office of the Airline to cancel registration. To cancel registration after the flight has departed, please contact the departure airport. For the sake of flight safety, the airline reserves the right to change the seat chosen by you on board the aircraft upon receipt of the boarding pass or on board the aircraft at the direction of the aircraft commander.

Airline "Yamal" carries out transportation of its passengers not only in our country, but also abroad. The year of foundation is considered to be 1997, when it was decided to establish OJSC Aviation Transport Company Yamal. Vasily Nikolayevich Kryuk became the first and permanent general director. The company began work on the legendary Tu-134, Tu-154, Yak-40 and MI-8 helicopters. Subsequently, the helicopter component was separated into a separate independent structure of LLC AK Yamal. Yamal's headquarters is located in Salekhard.

Base aerodromes are located:

  • Salekhard,
  • Tyumen (Roshchino),
  • Moscow (Domodedovo),
  • the Ufa international airport is used as an additional one.

Routes of the airline "Yamal"

In fact, the route network is spread over the entire territory of Russia, while the following large population centers of the country are included in it:

  • Moscow
  • St. Petersburg
  • Ekaterinburg
  • Krasnoselkup
  • Nadym
  • Noyabrsk
  • New Urengoy
  • Tyumen
  • Only
  • Tarko-Salle
  • Anapa;
  • Krasnodar
  • Simferopol
  • Novosibirsk

Yamal has successfully mastered a certain niche in the segment of international air transportation of passengers, flights are laid to:

- Turkey (Antalya),
- Armenia (Yerevan),
- Western Europe (Gothenburg and other cities)

The state of the air fleet

In December 2014, the average age of the company's aircraft fleet was 13.3 years. The fleet consists of 28 (twenty eight) serviceable aircraft intended for the carriage of passengers and is subdivided into:

Airbus A320-200

Designed specifically for short and medium-haul routes, available in 7 aircraft.

Airbus A321-200

Continuation of the line of European aircraft designed to operate on short and medium-range routes, presented in the amount of 2 aircraft.

Boeing 737-400

Designed for short- and long-haul transportation of air passengers, presented in the amount of 3 aircraft.

Boeing 737-500

The continuation of a number of models of the Boeing family designed for short and long-haul routes, differs from the previous models in terms of efficiency, represented in the number of 4 aircraft + 2 aircraft are currently in storage.

Bombardier CRJ200

The Canadian aircraft are distinguished by their increased operational characteristics, they are presented in the amount of 9 aircraft.

Bombardier Challenger 850

The aircraft is distinguished by its low operating cost, perfect for doing business, can make a transatlantic flight, represented by 1 administrative and business plane.

Let L-410

Designed by a Czech airline for local air traffic, adapted for landing and takeoff on shorter air areas, represented by 2 aircraft.

OJSC Aviation Transport Company Yamal constantly monitors the technical condition of each aircraft in its aircraft fleet and plans to replace it in a timely manner. Aircraft crew training is also closely watched by the airline's management. The pilots undergo timely training, if necessary, they are retrained for new types of aircraft.

Named planes

Raul-Yuri Georgievich Ervier, the famous geologist, whose 105th birthday was celebrated in April 2014, was reborn. The name of the hero of socialist labor was given to the Boeing of the Yamal aviation company. The aircraft carries a portrait of the legend's geologist and a corresponding inscription. The registered aircraft is based in Roshchino (Tyumen) and will carry air passengers to Moscow, Novy Urengoy and outside our country.

During its long-term presence in the air passenger transportation market, Yamal has acquired the necessary experience. Has won the trust of her clients.

Buy a ticket on the Yamal airline website

In the drop-down list, you will see a list of flights and prices. Select the appropriate one and click "buy".

More information about the flight will appear in the window that appears. If everything is correct, click "Yes, this is what you need" and proceed to enter the contact information.

On the next page, fill in all the required fields:

  • name and surname
  • date of birth and gender
  • citizenship, document type, document number
  • phone and email address.

In the next step, you can insure the passenger and luggage for 200 rubles.

  • maestro
  • master card

After payment, you will receive important letters with an electronic ticket and useful information in your mail.

Online check-in for the flight

If you purchased your ticket through the website, you can also check in for your flight online. This will save a lot of time, and at the airport you can go straight to boarding. It is also a great advantage that you choose your own seat on the aircraft.

To register, you must enter:

  • surname
  • ticket number
  • flight number.

Online check-in starts 20 hours and ends 3 hours before departure.

Contact Information

  • Official website of the airline Yamal: yamal.aero
  • Telephone: +73492243910;
  • Fax: +73492240671;
  • Email: [email protected];
  • The address: st. Aviation, 27 G, Salekhard, Russia, 639004.